Shipping Policy

 

Delivery Time : Processing Time+Shipping Time

Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.

For example, if you order a bodycon dress, it will need 2-4 business days of processing time and then 10-15 business days of shipping time if you select standard shipping. Therefore, you can expect to receive it in 12-19 business days. 

The shipping time will be different for different regions in the United States;

Except for some remote areas in the United States, it takes 20 days' shipping time, and other areas take about 15 days for shipping.

(*There is different processing time for different item. You can check the processing time from product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)

Note for taxes:

For United States, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). 

We are excited to offer international shipping for most destinations of the world. The super savings option will take 10 to 11 business days and the faster delivery will take 5 to 10 business days with extra 2 to 3 business days of processing time for every order . If you have any further questions, please contact our customer services at service.muke@gmail.com.

*Please note that Shipping time is estimated and commences from the date of shipping, rather than the date of order.

Cashmerenature offers one international shipping methods:

Standard Shipping: 10-20 Business Days. US $6.99

Free shipping on orders over $79.99

Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.
Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.We are not responsible for late shipments due to invalid address, customs clearance procedures, inclement weather, holidays, natural disasters or carrier delays.

In case of any question and unexpected delay you can always contact with our customer service.

If you don’t receive the parcel within this period, please contact us.

*Please contact us within 6 months of shipment if the package does not arrive in time, our customer care team (service.muke@gmail.com) will get back to you within 24 hours. Note that overdue requests may not be accepted.

Note: We apologise that due to COVID-19, some deliveries may be delayed. Please wait patiently.